Responsibilities

• Owns end-to-end product delivery for AI and automation solutions transforming marketing operations. Defines business requirements, coordinates testing, develops Go-to-Market strategies, and validates solutions meet operational requirements.
• Translates complex marketing workflows into technical requirements, influencing engineering teams and identifying gaps across regions, processes, and organizations.
• Manages a portfolio within the global marketing automation ecosystem. Supports requirements gathering and validation for assigned workstreams, working independently where strategy is undefined.
• Identifies risks and opportunities, recognizing when products are susceptible to prior failure patterns.
• Establishes processes for requirement intake, stakeholder communication, testing coordination, and adoption enablement.
• Understands AI and automation technologies applied to marketing operations at scale, including emerging AI architectures.
• Engages with senior leaders across PV Marketing teams (Studios, International, Sports) and PV Tech engineering to align business priorities with technology roadmaps.
• Builds consensus across discordant views.
• Manages escalations as the primary resolution point for business-side blockers.
• Tracks requirement fulfillment, adoption rates, and stakeholder satisfaction.

Requirements

• Bachelor's degree
• Experience analyzing metrics to drive business improvements
• Experience reviewing appropriate quality plans, test strategies and interacting with QA for testing activities
• Understanding of AI and automation technologies applied to operational workflows

Preferred

• Experience with end to end product delivery
• MBA
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• Learn more about our benefits at https://amazon.jobs/en/benefits.