Responsibilities

• Workflow Audit & Documentation (50-60% of focus): Sit down with cross-functional growth marketing teams (digital media, email, media buyers) to dissect, map out, and document end-to-end operational workflows and standard operating procedures (SOPs).
• Drive AI & Automation Adoption: Act as the subject matter resource for process innovation. Identify manual bottlenecks, make concrete recommendations on where to apply AI/automation, and partner with technical builders to execute integrations.
• Creative Project Management: Manage the end-to-end creative workflow for digital channels, building out structured project plans, timelines, and milestones from intake through final approvals.
• Cross-Functional Change Management: Partner intensely with non-technical marketing stakeholders and creative teams, running optimization projects independently and driving consensus without requiring heavy hand-holding.
• Scale Tooling Capabilities: Build playbooks, templates, and automated connection blocks (e.g., cross-tool integrations) to maximize the team's efficiency.

Requirements

• 3-5 years of direct experience in marketing operations, creative operations, marketing technology (MarTech), or a closely related growth marketing domain.
• Advanced, daily proficiency in modern workflow and project management ecosystem tools (such as Airtable, Monday.com, Wrike, or Asana), including experience mapping out visual roadmaps in tools like Figma or Miro.
• Demonstrated experience building operational automations and platform-to-platform integrations (e.g., Airtable to Slack, Airtable to Figma) to reduce manual tasks.
• Active, real-world experience experimenting with and applying Generative AI platforms (such as ChatGPT, Claude, or custom AI agents) to streamline operational outputs. Note: Light usage like basic email editing is not sufficient.
• Prior experience working inside a fast-paced, digital-first growth marketing or internal creative agency ecosystem.
• Experience building customized team playbooks for automation scaling.

Benefits

• comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).