Responsibilities

• Update WorkFront Access and maintain proper documentation within the tool shared drive of the access.
• Train individuals as WorkFront access is provided/troubleshoot errors as they occur.
• Receives requests through internal Workfront tool for Admin updates to fields, reporting, build of new flows, certificate verification.
• Execute required reporting (in-market date/12m key.com) and distribute and store in required drives.
• Partners with other project coordination team members to ensure work is completed on time and within expectations
• Ensures project scope aligns with stated business goals
• Follows established processes and thinks of new ways to do our work and manages risks effectively
• Contributes to a culture of teamwork and continuous improvement
• Brings an innovation mindset to enhance overall team performance
• Demonstrates consistent year-over-year improvements in performance
• Effectively collaborates with internal and external partners, including marketing, creative services, external agencies, product management, lines of business, risk, legal and compliance
• Ability to interact with variety of stakeholders and communicate effectively
• Actively participates in team sessions and in projects led by others

Requirements

• Bachelor’s Degree preferred
• 2+ years professional experience in advertising agency, marketing project management or related fields
• 1+ year of hands-on experience supporting Workfront, including backend configuration, troubleshooting user issues, managing intake requests, and running standard reports.
• Experience in traditional and digital creative development process, ensure content aligns with business objectives and is within brand and compliance standards
• Proven relationship-building skills working with internal team members, external agencies and cross-functional teams
• Strong written and oral communication ability; demonstrated presentation skills
• Demonstrated organizational and project management skills
• Demonstrated strong client focus; is efficient and delivers in a timely manner
• Demonstrated ability to solve problems; escalates as necessary
• This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.