Responsibilities

• Conducts marketing control and quality reviews throughout the marketing lifecycle. Extracts and interprets data from various sources using multiple tools, and supports complex brand partners. Reviews campaign data for strategy adherence and provides feedback or approval before deployment, preventing costly marketing errors. (65%)
• Measures and optimizes the marketing control framework and activities to positively impact the company's marketing delivery and loyalty creation while mitigating risk. Responsible for keeping robust documentation of control activities and effectively communicating to business partners for enhancements. (20%)
• Supports identifying and developing additional quality assurance processes and/or key performance metrics to mitigate issues, fill process gaps, enhance quality of marketing output, and prevent further future risk from being realized. (10%)
• Participates in extracurricular projects to provide insights and expertise of marketing quality as the ecosystem evolves into new spaces or adjusts to an ever-changing environment. (5%)

Requirements

• High School Diploma or GED
• 3-5 years experience working with excel to evaluate data. Credit card, retail, or Banking industries with a focus on Marketing Operations or Campaign Management or Quality Assurance.
• Credit Card
• Quality Control (QC)
• Microsoft Office
• Adobe Workfront Work Management Software
• Critical Thinking
• SAS
• Structured Query Language (SQL)
• Data Extraction

Preferred

• Associate's Degree in Business, Marketing, Statistics, Economics, Finance or related area of study
• 4+ years experience with data mining tools (SAS, SQL, and Microsoft Access), analyzing marketing performance, quality assurance, driving marketing efficiency, extracting data from various sources, and writing queries.
• Extract, analyze, and reconcile large volumes of customer, operational, and financial data using WinSQL and Databricks to support business reporting, process improvements, quality risk validations for marketing activity.
• Demonstrated interest and experience in generative AI technologies, including Microsoft Copilot and Databricks Genie, to drive process automation, audit transformation, and operational efficiency.
• Master’s Degree Computer Science, Information Technology or related field of study or equivalent, relevant work experience
• 5-8 years domain functional testing experience
• Extract, analyze, and reconcile large volumes of customer, operational, and financial data using WinSQL and Databricks to support business reporting, process improvements, quality risk validations for marketing activity.
• Demonstrated interest and experience in generative AI technologies, including Microsoft Copilot and Databricks Genie, to drive process automation, audit transformation, and operational efficiency.
• Bachelor’s Degree Computer Science or Information Technology or related field of study or equivalent, relevant work experience
• ISTQB, CAT, CSTP, and/or CMT

Benefits

• Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information.
• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). The Company is an Equal Opportunity Employer. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. The Company participates in E-Verify. The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@breadfinancial.com.
• Job Family: IT Engineering, Marketing Job Type: Regular