Responsibilities

• Serve as a primary point of contact for an assigned portfolio of Puerto Rico clients.
• Build strong, trusted relationships with clients and understand their business objectives, challenges, priorities, and opportunities.
• Lead or participate in recurring client meetings, presentations, strategy discussions, and performance reviews.
• Communicate recommendations clearly and professionally to executives, business owners, healthcare professionals, and other decision-makers.
• Identify potential concerns early and coordinate solutions before issues escalate.
• Gradually assume greater independence in managing client relationships.
• Translate client objectives into clear marketing priorities and actionable initiatives.
• Support the development of integrated marketing strategies across digital marketing, social media, paid advertising, content, branding, events, and other channels.
• Review marketing initiatives to ensure alignment with client goals and brand strategy.
• Help identify opportunities to improve campaign performance, positioning, customer engagement, and overall marketing effectiveness.

Requirements

• Approximately 3–5 years of experience in marketing, advertising, account management, communications, digital marketing, or a related field.
• Experience interacting directly with clients or senior stakeholders.
• Strong verbal and written communication skills.
• Professional fluency in English and Spanish.
• Working knowledge of digital marketing, social media, content, paid advertising, branding, and marketing analytics.
• Excellent organization and follow-through.
• Ability to manage multiple priorities and deadlines.
• Confidence presenting ideas and recommendations.
• Strong problem-solving skills.
• A proactive mindset and willingness to take ownership.

Preferred

• Experience working in a marketing or advertising agency.
• Experience managing multiple client accounts.
• Experience within healthcare, medical practices, hospitals, health insurance, pharmaceutical, medical devices, wellness, or related industries.
• Experience presenting marketing performance or strategic recommendations to clients.
• Familiarity with CRM, project management, marketing automation, analytics, or advertising platforms.
• Previous experience coordinating multidisciplinary marketing teams.
• Takes initiative instead of waiting for instructions.
• Communicates when something needs attention.
• Is comfortable speaking with clients and executives.
• Takes responsibility for outcomes.