Hollywood Casino

MARKETING MANAGER

Columbus, OH (Unknown)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own the marketing and guest-engagement engine across promotions, entertainment, social media, and vendor partnerships to drive guest satisfaction and brand impact.

  • Promotions & Events: Oversee promotions calendar, tournaments, VIP events, and related media communications.
  • Social & Brand Voice: Manage online branding and social conversations with a consistent property voice.

Job Description

  • Operations: Manage marketing staff and supervise promotions, entertainment, and related programs to meet performance and profit objectives.
  • Scheduling: Create effective schedules, control labor costs, meet staffing objectives, and sustain guest satisfaction.
  • Budget: Assist in budgeting and ensure adherence to department initiatives, reporting concerns to management.
  • Customer Experience: Actively promote superior service and ensure customer service standards are met across the team.
  • Guest Engagement: Enhance guest interactions with greetings, directions, announcements, and a positive atmosphere.
  • Compliance: Enforce regulatory compliance and maintain strict confidentiality.
  • Marketing Operations: Oversee marketing support services, promotions, entertainment, and cross-department coordination.
  • Vendor Management: Manage outside vendors for timely, accurate, cost-effective production campaigns.
  • Promotions: Oversee property promotions including slot tournaments, brand promos, VIP events, and media communications.
  • Digital & Social Branding: Manage social media efforts and online branding with a consistent voice.

Marketing Team

Marketing Roles Posted (Last 30 Days)
1