Marketing Executive - MGM Springfield

Springfield, MA (On-site)

$62K/yr – $82K/yrMid Level4+ years expFull time

Posted 2 weeks ago

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Job Summary

Own casino host ownership focused on high-value guest management, constrained comp decisions, and cross-functional marketing-finance alignment to move guest development and profitability.

VIP guest relationship and incentive decisions within authorized limits, balancing experience with risk controls.
Coordinate events, receivables, and campaigns with Casino Marketing, property ops, and Corporate Finance while maintaining guest privacy.

Job Description

Responsibilities

Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).
Maintain property’s customer base to support increasing the customer development efforts.
Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.
If authorized, grant limited amount of marker authorization limits to qualifying customers.
Minimum exposure to business decisions regarding customer credit lines, allowances, and comps.
Assist in managing customers to profitable levels.
Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.
May attend special event functions when appropriate to promote marketing efforts and greet customers.
May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

MGM Resorts International

3.6 Glassdoor

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

Founded in 2000

Las Vegas, Nevada, US

26K employees (1,859 in marketing)

www.mgmresorts.com

61% recommend to a friend

71% CEO approval