Responsibilities

• Responsible for strategic and operational leadership of the Event Lead team and assigned programs.
• Lead, coach, and develop the Event Lead team, assigning work and resources based on business priorities, event complexity, capacity, and development opportunities.
• Set clear expectations for roles, deliverables, timelines, quality, and decision-making, and hold team members and contributors accountable for results.
• Provide day-to-day direction, feedback, quality review, and escalation support to Event Leads, Event Operations team members, contractors, vendors, and matrixed contributors.
• Build a culture of collaboration, ownership, knowledge sharing, continuous improvement, and consistent execution across the Event Lead team.
• Identify team capability gaps and development opportunities, providing targeted coaching, tools, resources, and process improvements.
• Model strong executive presence, sound judgment, adaptability, and calm decision-making in complex or high-pressure situations.
• Establish team priorities and resource deployment decisions based on business impact, complexity, risk, and capacity.
• Support the Director of Executive Operations and Events with resource planning, portfolio reporting, team development, strategic initiatives, and implementation of the broader meetings and events roadmap.
• Serve as the escalation point for cross-collaboration teams, assigned accounts, leadership teams, and strategic programs.

Requirements

• 7 or more years of relevant meeting and event management experience, including responsibility for complex programs or portfolios.
• Bachelor's or associate degree in business, hospitality, marketing, communications, event management, or a related field preferred; equivalent relevant experience will be considered.
• Background supporting professional services, client service teams, executive audiences, or similarly complex stakeholder groups preferred.
• Ability to work flexible schedules, including extended hours during peak planning periods and live events.
• Ability to travel as needed for event delivery, planning meetings, team development, and departmental activities.

Preferred

• Event industry trends, venue and vendor landscape, contracting practices, and event risk management.
• Event technologies, including registration platforms, mobile applications, virtual and hybrid platforms, attendee engagement tools, and event data/reporting solutions.
• Experience developing templates, playbooks, service standards, metrics, or continuous-improvement initiatives for an event function.
• Understanding of marketing and sales handoffs, event ROI, attendee data stewardship, accessibility, and sustainable event practices.

Benefits

• Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
• We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
• Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.