Marketing Events Coordinator at Ivy Living | Santa Clara, CA | $24/hr – $26/hr

Ivy Living

Marketing Events Coordinator

Santa Clara, CA (On-site)

$24/hr – $26/hrEntry LevelFull time

Posted 7 weeks ago

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Job Summary

Own community tours and guest inquiries for a senior living property, turning visits into deposits while coordinating move-in readiness and resident transitions.

Ownership: Inbound inquiries, tour scheduling, and onboarding steps tied to occupancy goals.
Operations: Daily tour readiness, event planning within budget, and resident/family liaison duties.
Delivery: Combine in-person tours, calls, and community events to drive occupancy and smooth new-move experiences.

Job Description

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Give community tours as a backup to the Marketing Department
Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
Organize, plan and manage all marketing events staying within the approved budget.
Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
Completely and accurately follow a new move-in checklist

Must Have Event Planning Experience
Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.