Responsibilities

• Lifecycle automation Own and optimize existing tracks across both brands: post-quiz, abandoned cart, post-purchase, and returning customer Audit existing flows for performance, relevance, and accuracy — rebuild or retire what isn't earning its place Build new tracks as products, audiences, and buying paths change Develop segmentation and personalization strategies that make each send feel like it was written for one person Apply all of the above to SMS as much as email — the two channels should work together, not duplicate each other
• Campaigns and promotions Write, design, build, stage, and send monthly promotional campaigns and flash sales for both brands, pulling in our in-house designers when a send calls for it Own the email and SMS calendar, keeping it aligned with promos, product drops, and sales priorities so the rest of the company can see what's going out and when Coordinate with Sales and Customer Support so what customers read matches what they hear on the phone
• Product launches Partner with product and marketing on launch planning — you're a stakeholder in launches, not a downstream recipient of them Build launch sequences that introduce new products, explain the problem they solve, and reach the segments most likely to buy Target launch sends against existing customer and lead data rather than blasting the full list
• Voice and technical translation Learn our products well enough to explain them accurately — pump curves, head pressure, panel sizing, wire runs Translate that detail into plain language a first-time installer can act on. Most of our customers install these themselves, and many have never done it before. Keep visual and written execution consistent from website to email to SMS — and keep the two brands sounding distinctly like themselves
• Performance and testing Lead A/B testing across subject lines, creative, personalization, and send-time optimization Pull and review weekly performance reports, flag trends, and recommend tactical adjustments Maintain list health: subscriber growth, engagement, deliverability, and compliance

Requirements

• 3+ years in email marketing, lifecycle marketing, or marketing automation
• Demonstrated success managing lifecycle programs, including triggered flows and journey orchestration
• Hands-on experience running SMS campaigns
• Proficiency with an ESP like Ortto (what we use) or Klaviyo
• Strong command of the fundamentals: targeting and segmentation, personalization, triggered automation, orchestrated journeys, and multivariate testing
• Familiarity with deliverability best practices — list hygiene, spam compliance, engagement monitoring
• Comfort reading performance data and turning it into a recommendation, not just a report
• Ability to manage multiple campaigns across two brands in a fast-moving environment
• An eye for design. You can mock up concepts yourself in HTML, Claude, or Canva — or direct style and structure clearly enough that one of our in-house designers can run with it.
• Exceptional writing. This is a writing job as much as a marketing job.

Preferred

• Working knowledge of analytics and reporting tools (GA4, Looker Studio, Segment)
• Experience using AI tools for email marketing (Claude, ChatGPT, or similar)
• Slack, Google Docs, Google Sheets
• Background — professional or personal — with ranchers, farming, irrigation, rural living, solar, or industrial products
• Experience explaining technical or mechanical products to non-technical buyers
• Shopify experience

Benefits

• Comprehensive Benefits: 401K match, health care, paid holidays, PTO, sick leave, and pet insurance.
• Unique Perks: Off-grid and volunteer PTO days, triple-your-impact donation matching, and AAA Roadside Assistance membership.
• Vibrant Culture: Unlimited coffee, regular parties, delicious food, karaoke nights, and a fun-loving team spirit.
• Work-Life Balance: We operate Monday through Friday, keeping weekends sacred for rest and family time.
• Farm Fresh Goodness: Enjoy our company garden, and meet our resident chickens and ducks; fresh veggies and eggs are on us!