Marketing Data Analyst Senior at Progressive Insurance | USA | $81K/yr – $109K/yr

Progressive Insurance

Marketing Data Analyst Senior

USA (Remote)

$81K/yr – $109K/yrSenior Level6+ years expFull time

Posted 3 months ago

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Job Summary

Drive marketing data analysis on CRM customer experience to optimize campaigns and retention.

Own end-to-end analytics for direct mail, email, inbound/outbound calls, and mobile app campaigns.
Must-have: Six+ years of analytical experience or equivalent degree with 5+ years.
Standout: Experience with SQL, Excel, Tableau/Python and statistical methods to influence action.

Job Description

Responsibilities

As a marketing data analyst senior on the Customer Relationship Management Customer Experience team, you’ll support direct mail, email, inbound and outbound call, and mobile app campaigns through the execution of processes, analyses, and reporting.
You’ll play a critical role in every stage of a project’s life cycle including initial planning and experimental design, report building to monitor project health, analyzing results using statistical methods, and communicating findings to stakeholders including recommendations on the next best actions.
Additionally, you’ll work with an established team to make a large, quantifiable impact on increasing policy retention, reducing Customer Relationship Management costs, and improving the overall customer experience.

Requirements

A minimum of six years of analytical work experience.
{OR} Bachelor's degree or higher and a minimum of five years of analytical work experience.
{OR} Bachelor's degree or higher in a quantitative field of study and a minimum of three year analytical work experience.

Preferred

Advanced Excel, SQL and/or SAS programming, including the ability to create and troubleshoot complex programs.
Experience in Python, Tableau, and/or AI Analytics.
Understanding statistics, including hypothesis testing, confidence intervals, and experimental design with test/control groups.
The ability to create and communicate data-driven insights using narratives and visualizations that engage audiences and help them better understand key conclusions.
Excellent communication skills, both verbal and written.

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Onsite gym & healthcare at large locations

Progressive Insurance

3.9 Glassdoor

Every journey has a beginning, and wherever you are on your career path, we want to help you along the way. At Progressive, we exist to help people move forward and live fully. We strive to create a welcoming and flexible work environment for everyone, where employees are encouraged to risk, learn, and grow. With our supportive culture, work-life balance, and one of the largest contemporary art collections in the country, there’s a reason we’ve been named one of the best places to work. For over 80 years, Progressive has offered customers a wide range of insurance choices, including auto, home, renters, commercial auto, small business, motorcycle, boat policies, and more. Progressive is the second largest auto insurer in the country—a combined effort of every single person at Progressive. We’re a dynamic group of more than 65,000 talented employees—from all walks of life, all fields of business, and all 50 states. Everyone here plays a role in our success as we continue to help our customers move forward and live fully. With hundreds of career paths including Claims, Customer Care, Sales, Marketing, Legal, IT, Data Analysis, and more, you are sure to find the destination for your career at Progressive.

Founded in 1937

Mayfield Village, OH, US

43K employees (836 in marketing)

careers.progressive.com

74% recommend to a friend

90% CEO approval