Marketing Coordinator Intern at Wizard International, Inc. | Sedro-Woolley, WA | $20/hr – $24/hr

Wizard International, Inc.

Marketing Coordinator Intern

Sedro-Woolley, WA (On-site)

$20/hr – $24/hrIntern/New GradFull time

Posted 2 months ago

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Job Summary

Own the customer experience and content-support spine that drives onboarding, retention, and product adoption across Wizard products.

Customer experience and feedback: map journeys, monitor sentiment, and identify improvement opportunities.
Content and education: write and edit marketing and educational materials, product docs, and training resources.
Data, CRM, and project work: assist with CRM, reporting, analytics, and Asana-based project management.

Job Description

Communicate with customers via phone, email, surveys, and social media
Source testimonials, reviews, and customer feedback
Assist with customer journey mapping and customer experience initiatives
Monitor customer sentiment and identify opportunities for improvement
Support customer retention, onboarding, and customer success projects
Write, edit, and proofread marketing and educational content
Review and improve product manuals, training materials, release notes, and customer-facing documentation
Support Wizard University educational content and software training resources
Assist with photography, video production, and digital asset management
Learn Wizard products, FrameShop software, and industry workflows to better understand customer needs and communicate product value

Strong written and verbal communication skills
Excellent organization and attention to detail
Comfortable communicating with customers by phone and email
Ability to manage multiple projects and deadlines simultaneously
Experience with Microsoft Office, Google Workspace, and social media platforms
Self-motivated, dependable, and eager to learn

Recent college graduate or current student pursuing a degree in Marketing, Communications, Business, Public Relations, Digital Media, Journalism, or related field
Experience managing professional social media accounts
Experience using Canva, Adobe Creative Cloud, Squarespace, Mailchimp, Asana, Jira, Confluence, CRM systems, or similar platforms
Experience with research, surveys, analytics, photography, videography, content creation, copywriting, or other marketing-related projects
Familiarity with AI tools such as ChatGPT or Claude
Experience participating in Facebook Groups, Reddit communities, or industry forums
Bonus points for experience in the custom picture framing industry, art retail, manufacturing, technology, or B2B marketing environments

Hands-on experience inside a technology and manufacturing company serving a specialized global market
Exposure to customer experience, product marketing, content strategy, marketing operations, and business development
Direct mentorship from experienced sales and marketing professionals
Opportunities to contribute to real-world projects with measurable business impact
Portfolio-building experience and potential consideration for future employment opportunities

Wizard International, Inc.

For over 30 years, Wizard has been making cutting-edge solutions and software in the USA. We're dedicated to supporting the custom picture framing industry with affordable tools. As pioneers of the first Computerized Mat Cutter (CMC) in 1994, we're the only CMC Brand made and supported in the USA. With over 15,000 machines worldwide, we're the trusted leader. Our lineup includes the Z1, Z, 8000+, 8000, and the AirGlideTM air-powered cutter. Our FrameShopTM Design & Cut software makes visualization and custom mat design easy for framers. We're committed to providing top-notch support, from training to troubleshooting. Join us at Wizard for the cutting-edge solutions your framing business deserves.

Founded in 1994

Mukilteo, Washington, USA

51 employees (2 in marketing)

wizardcutters.com