Marketing Coordinator

Roanoke, VA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

Job Summary

Drive marketing operations for a financial services team, coordinating onboarding, compliance, and lead routing across channels.

  • Own planning, execution, and tracking of marketing programs across online, social, and in-person channels.
  • Must-have: Compliance with BSA/AML/OFAC and annual BSA/AML/OFAC training.
  • Standout: Coordinating onboarding for Loan Officers and Branches with asset prep and web setup.

Job Description

Responsibilities

  • Support the marketing department's initiatives with the planning, executing, and tracking of marketing programs online, in social media, in person and through traditional advertising.
  • Manage the department onboarding of new Loan Officers & Branches by planning and executing marketing onboarding activities, including visual asset preparation, social media setup, and webpage creation.
  • Facilitate the marketing department’s audit process by coordinating audit set-up and assisting in the collection of required materials, ensuring all items are complete and ready for review.
  • Coordinate the distribution of website leads by assigning inquiries to the appropriate Loan Officers, while tracking and reporting on lead activity to ensure timely follow-up and accurate routing.
  • Manage the company intranet by maintaining and updating content, ensuring information is accurate, current, and easily accessible to internal teams.
  • Create marketing reports to demonstrate our compliance with federal, state and company marketing regulations and guidelines.
  • Participate in cross-training across marketing team functions/tools and provide support on additional tasks as needed to ensure team efficiency and continuity.
  • Serve as a resource to other Departments and Branches as needed.

Requirements

  • Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required.
  • Employee must complete annual training in BSA/AML/OFAC.

Preferred

  • Two or more years of marketing experience preferred
  • Bachelor’s degree in marketing, communications, business, or related field preferred but not required
  • Familiarity with marketing platforms and best practices, including social, digital, and email marketing preferred but not required
  • Experience with Adobe InDesign, Premiere, and Photoshop preferred but not required
  • Demonstrates professionalism, integrity, and a strong work ethic.
Alcova Mortgage LLC logo

Alcova Mortgage LLC

4.1 Glassdoor

ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and InsuranceWe take the hassle out of homebuying so you can get back to focusing on what matters most! Life moves fast, and so do you. That’s why we’ve made applying for a home loan a SNAP!Convenient Online Application: We offer a convenient online application that simplifies the mortgage process. Answer a few questions and easily sync your financial info through your phone, tablet or computer... anytime, anywhere.The Comfort of a Helping Hand: Having one-on-one interaction, especially when it’s about home loans, can be enormously beneficial. Unlike online-only lenders, our loan officers are here to answer your questions and guide you every step of the way. We can even fill out the application with you.Looking Out for You: We pride ourselves on providing a customer-first experience. Unlike traditional banks, we have the flexibility to work around your schedule and to shop around to find the loan that best suits your needs.With branches serving the Mid-Atlantic and Southeast, our ALCOVA Mortgage professionals are here to simplify the mortgage process. We strive to simplify the mortgage process by investing in the latest technology and hiring the best mortgage experts to give you the personalized service you deserve!Our accomplishments include an A+ rating with the Better Business Bureau, recognition by Inc. magazine as one of America’s Fastest Growing Businesses for 9 years, and induction into the Ellie Mae Hall of Fame for Exceptional Achievement in Business Growth.ALCOVA Mortgage is an Equal Housing Lender and an Equal Opportunity Lender. https://alcova.com/licenses/

Founded in 2003
Roanoke, Virginia, USA
492 employees (9 in marketing)
77% recommend to a friend
86% CEO approval

Marketing Team

Marketing Team Size
9 (2% of company)

Traffic Signals

Monthly Visitors
26.5K
Traffic Source Mix
Search
32%
Direct
59.3%
Referral
5.3%
Social
1.8%
Paid
1.4%

Headcount Trend

Current headcount: ~499
Alcova Mortgage LLC logo

Marketing Coordinator

Alcova Mortgage LLC · Roanoke, VA · On-site