Responsibilities

• Be an integral member of the Brand Communications team while collaborating cross-functionally with Customer Marketing, Public Relations, Social Media, Internal Communications, and Sales teams.
• Create compelling short-form content for social media, email marketing, and internal communications that adheres to established brand voice and tone guidelines.
• Support the development of customer-facing content including stories, testimonials, and advocacy materials that highlight the value of the nCino platform.
• Assist in the research, drafting, and execution of content and customer advocacy initiatives across channels, from ideation through final delivery.
• Maintain organized content calendars, asset libraries, and project files to support team efficiency and streamline content production workflows.
• Participate in creative brainstorming sessions, editorial reviews, and cross-functional team meetings to contribute fresh perspectives and learn industry best practices.
• Perform proofreading and quality assurance checks to ensure grammatical accuracy, brand consistency, and platform-specific formatting.
• Develop foundational knowledge of nCino products, services, and target audiences through hands-on content creation experience.

Requirements

• Currently pursuing or recently completed a Bachelor's degree in Communications, Marketing, English, Journalism, or a related field.
• Strong grasp of grammar, spelling, and writing mechanics.
• A portfolio or writing samples that demonstrate creativity and clarity.
• Eagerness to learn and grow in a collaborative, fast-paced environment.
• Strong attention to detail and ability to manage multiple projects at once.
• Comfortable working across teams and with a variety of stakeholders.
• Experience with using LLMs and other AI tools

Preferred

• Interest in brand storytelling, customer marketing, or communications.
• Basic understanding of digital marketing channels such as social media and email.
• Experience with content creation in an academic, extracurricular, or professional setting.
• Familiarity with brand voice and tone guidelines.

Benefits