Drive client-facing support by learning products and services, communicating clearly, and identifying solutions within a collaborative marketing team.

• Responsibilities

Responsibilities

• Stay informed on client products, services, promotions, and policies
• Communicate product and service information clearly and accurately
• Engage with customers in a professional, approachable manner
• Identify customer needs and recommend appropriate solutions
• Handle customer information responsibly and in compliance with privacy standards
• Share feedback and insights with management to support continuous improvement
• Represent the company and its clients professionally at all times

Requirements

• Previous experience in customer service, marketing, or sales is preferred but not required
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team-based environment
• Comfortable learning new systems and adapting to updated processes
• Strong time management and organizational skills
• Professional, ethical, and detail-oriented approach to work

Benefits

• Structured training, ongoing support, and opportunities to develop transferable skills in marketing, communications, and client relations.
• Team members who demonstrate consistency and performance have access to long-term growth opportunities within the organization.