Marketing and Communications Associate at Synaptic, Inc. | Independence, OH

Synaptic, Inc.

Marketing and Communications Associate

Independence, OH (On-site)

Salary Not AvailableEntry LevelFull time

Posted 4 months ago

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Job Summary

Drive customer-facing marketing support as a Marketing & Communications Associate, helping deliver brand messages and gather feedback.

Engage with customers to communicate product and service information and provide a positive brand experience.
Must-have: Strong communication and interpersonal skills
Standout: Growth opportunities and transferable marketing, communications, and client-relations skills

Job Description

Responsibilities

Stay informed on client products, services, promotions, and policies
Communicate product and service information clearly and accurately
Engage with customers in a professional, approachable manner
Identify customer needs and recommend appropriate solutions
Handle customer information responsibly and in compliance with privacy standards
Share feedback and insights with management to support continuous improvement
Represent the company and its clients professionally at all times

Requirements

Previous experience in customer service, marketing, or sales is preferred but not required
Strong communication and interpersonal skills
Ability to work collaboratively in a team-based environment
Comfortable learning new systems and adapting to updated processes
Strong time management and organizational skills
Professional, ethical, and detail-oriented approach to work

Benefits

Structured training
Ongoing support
Opportunities to develop transferable skills in marketing, communications, and client relations
Long-term growth opportunities within the organization.

Synaptic, Inc.

Synaptic, Inc. is a cohesive live promotions team with expertise in projecting brand messages into the marketplace. We collaborate to create on-site solutions that get products into the market fast. The secret to our success is in how we connect with consumers individually. Synaptic, Inc. is a powerful collective of talented minds. We empower each individual to develop his or her promotional event expertise. They know how to create messages that engage consumers in enticing ways at high-end retail locations. We have the right attitudes and techniques to conduct outreach that takes brands further.

Independence, Ohio, USA

45 employees (23 in marketing)

synapticincorporated.com