Responsibilities

• Collaborate with leadership and team members to stay informed on client products, services, and promotional campaigns
• Communicate product value clearly and confidently during face-to-face customer interactions
• Build positive relationships with customers through professional and personalized service
• Address customer questions and concerns with empathy, professionalism, and problem-solving skills
• Present tailored recommendations based on customer needs and available promotions
• Maintain confidentiality and professionalism when handling customer information
• Provide feedback to leadership to improve customer experience and campaign effectiveness
• Represent The Catalyst Corporation and client partners with integrity and professionalism at all times
• Support brand awareness and customer acquisition efforts within retail environments

Requirements

• Previous experience in customer service, retail, marketing, communications, or sales preferred
• Strong communication and interpersonal skills
• Tech-savvy with the ability to adapt to new systems and software
• Organized and able to manage multiple priorities effectively
• Positive, team-oriented mindset with strong collaboration skills
• Professional demeanor with emotional intelligence and strong problem-solving abilities
• Self-motivated and eager to grow within a fast-paced company

Preferred

Benefits

• Paid training and ongoing mentorship
• Leadership development and advancement opportunities
• Supportive and energetic team environment
• Networking and travel opportunities
• Hands-on experience with nationally recognized brands
• Career growth in marketing, communications, and sales