AEG Vision

Marketing and Call Center Analyst

Dallas, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 1 month ago

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Job Summary

Own the data and reporting spine for a healthcare listings business, turning provider data quality into decision-ready dashboards for marketing and operations.

  • Analytics & Reporting: define KPI framework and stakeholder reporting cadence.
  • Listings & Profile Management: manage provider listings across Zocdoc, GBP, Yelp, and Healthgrades and keep data current.
  • Data Quality: maintain a centralized dataset and run regular audits to catch gaps or duplicates.

Job Description

Responsibilities
  • Analytics & Reporting: Partner with stakeholders to identify and prioritize core reporting areas.
  • Collect and document report requirements, including KPIs and definitions, time-series data points, and core decisions derived from reporting.
  • Design, prototype, review and revise reports based on stakeholder feedback.
  • Determine report scale and implementation approach, e.g., enterprise reporting vs monthly Excel sheet.
  • Collaborate with Director of Performance Marketing and Analytics and IT to document and develop data requirements to support reporting.
  • Test and validate report drafts and prototypes.
  • Complete final review and sign-off with stakeholders.
  • Listings and healthcare platform analytics & reporting: Develop dashboards and reports to track listings and profile management metrics.
  • Listing accuracy and completeness, update timelines and operational performance, and trends in bookings, calls, and patient acquisition.
  • Listings & Profile Management: Own end-to-end management of provider and practice listings across Zocdoc, GBP, Yelp, and Healthgrades; maintain accurate provider details, hours, and booking links; manage onboarding/offboarding.
  • Data Quality & Integrity: Maintain a centralized dataset of providers and practices; perform regular audits for missing, duplicate, or inconsistent listings.
Requirements
  • 2+ years of experience in Marketing Analytics, Marketing Operations, Data Operations, or a related field; Bachelor’s degree in Analytics, Business Administration, Finance, Economics, or related discipline.
  • Advanced proficiency in Microsoft Excel (pivot tables, lookups, data manipulation, charting).
  • Report and dashboard design skills with a focus on actionable insights and clear visualization.
  • Familiarity with data visualization tools (Power BI, Looker, Tableau) to create reports and dashboards.
  • Strong attention to detail and ability to manage large datasets with high accuracy.
  • Analytical mindset with ability to identify trends, inconsistencies, and opportunities.
Nice to Have
  • Basic familiarity with SQL and/or data querying.
  • Familiarity with Python or workflow automation tools.
  • Experience managing or working with structured data across external platforms (marketplaces, directories, CRM systems, or digital marketing platforms).
  • Experience using AI platforms for basic analytical tasks.

Plymouth Rock Assurance

If you’ve found your way to our LinkedIn page, you’re likely here for one of two reasons: You’re reviewing insurance companies or you’re browsing new career opportunities. Well, you’ve come to the right place. Insurance CustomerIn its 40 years, Plymouth Rock Assurance has grown to be one of the leading auto and home insurers in the Northeast. With unique features like Crashbusters® mobile claims vans, Door to Door Valet Claim Service®, the Get Home Safe® taxi and rideshare benefit, Road Rewards® and our Home Insurance Quick Quote, we’re committed to delivering our customers “More Than Just Insurance.” To get a free quote, visit plymouthrock.com or talk to a Plymouth Rock agent.Job SeekerWe take pride in both the strength and commitment of our Plymouth Rock Assurance team. We actively seek individuals who exhibit friendliness, integrity, loyalty, hard work and the pursuit of excellence. If you’re currently looking for a new employment opportunity, we hope you’ll consider Plymouth Rock. For a full list of job openings, please visit www.plymouthrock.com/about/careers.

Founded in 2001
Boston, Massachusetts, USA
2.2K employees (101 in marketing)
myjobs.adp.com/plymouthrock/cx/job-listing