Responsibilities

• Proactively engage guests throughout the property and introduce them to the Cedar Crossing Discovery Club.
• Enroll new members into the Discovery Club while accurately explaining membership benefits.
• Assist guests with account questions and basic loyalty program information.
• Promote Discovery Club participation during promotions and special events.
• Welcome guests with enthusiasm and professionalism.
• Build positive relationships through friendly, engaging conversations.
• Answer general questions about the property, promotions, entertainment, dining, and amenities.
• Create memorable first impressions for new and returning guests.
• Assist with promotions, giveaways, tournaments, concerts, grand openings, and special events.
• Help distribute promotional materials, prizes, and giveaway items.

Requirements

• High school diploma or equivalent required.
• Previous customer service, hospitality, retail, promotions, or sales experience preferred.
• Other combinations of education and experience may be considered.
• Outstanding interpersonal and communication skills.
• Friendly, energetic, and outgoing personality.
• Comfortable initiating conversations with guests.
• Working knowledge of Microsoft applications or equivalent and menu driven programs.