Responsibilities

• Manage all aspects of client relationships with 10-15 clients maintaining a response time within 24 hours
• Provide monthly reporting and analysis by the 5th business day of the following month
• Regular check-ins with clients
• Oversee client marketing plans and campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social
• Proactively monitor campaign performance and make recommendations. Work closely with our paid ads team to optimize campaigns for best ROI
• Keeping up with trends within digital marketing and the multifamily industry
• Manage onboarding of new projects: ensuring Asana is set up, accounting for the entire scope, being the liaison between all team members and the client to ensure we get access to their systems, etc.
• Manage client relations
• Attend and lead client calls and meetings
• Prepare meeting agendas, meeting recaps, and check-ins
• Upselling new recommendations and come to the table first with new marketing ideas, recommendations, and opportunities
• Manage timelines and budgets for client projects
• Proofing and quality control: internal approvals and reviewing marketing collateral and assets
• Create marketing plans, campaigns, and execution strategies

Requirements

• Bachelor’s Degree
• Minimum 2 years of experience in an Account Manager or related role
• 2+ years digital marketing or agency experience
• Agency experience or multifamily industry experience preferred
• Strong organizational, critical thinking, creativity, and problem-solving abilities as well as excellent verbal and written communication skills

Preferred

• Health, Dental, Vision Benefits
• Dog-friendly office
• 401k options
• Paid time off