Responsibilities

• Ensure quality and compliance by having the right people in the right places following the correct processes.
• Recruit, interview and hire for direct report positions.
• Train, coach and mentor direct reports on company processes, policies, procedures and position expectations/responsibilities.
• Ensure quality execution by conducting audits and working with each direct report to ensure team compliance against expected goals.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on-date, quality execution is met.
• Engage all support teams (Field Support, Recruiting, Payroll, Client Services, etc.) to influence proper support and guidance on team needs.
• Effectively communicate to all internal and external customers.
• Share competitive knowledge, best practices and recommend process enhancements with the team to improve overall performance.
• Be the Events Execution Expert representing our retail partners and the assigned vendors within the defined market. Monitor and manage expense metrics such as payroll time entries and additional expenses to maximize market contribution.
• Lead and develop the planning and organizing of market meetings.

Requirements

• A minimum of three years of related retail, restaurant or food industry experience and/or training; or equivalent combination of education and experience.
• Strong organization and problem solving skills; able to present to a large and small groups in a variety of settings.
• Proficient in Microsoft Office
• Any applicable national, state and local food safety certification is required.
• Physical Demands: Sit, stand, talk, hear and use hands and fingers to operate a computer keyboard, mouse and/or other peripherals.
• Physical Demands: Listen to and understand information and ideas presented through spoken words and sentences.
• Physical Demands: Read and understand information and ideas presented in writing.
• Physical Demands: Communicate information and ideas orally and in writing so others will understand.
• Physical Demands: Identify and understand the speech of another person.
• Physical Demands: Light to moderate lifting may be required from time-to-time.

Preferred

• Bilingual skills may be required based on business necessity.