Manager, Store Communications (Chico's)

Fort Myers, FL (On-site)

Salary Not AvailableManager5+ years expFull time

Posted 5 months ago

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Job Summary

The role focuses on developing and executing brand-wide communication strategies to support store initiatives and leadership alignment. It requires strong writing, project management, and cross-functional collaboration to ensure timely, accurate communications and effective use of brand channels. The candidate should have substantial experience in retail communications and strong organizational skills, with preferred experience in store management and design tools.

Job Description

Responsibilities

  • This position is responsible for implementing and maintaining the communication strategy and initiatives in support of brand objectives. Ensures timely and accurate communication to/from the Boutiques and field leadership team. Areas of focus include store monthly strategy, Boutiques and field leadership communication, store calendars. Ensures brand standards are met, and brand goals and objectives are supported.
  • Implements effective Brand communication strategies to fulfill goals and support business objectives. Establish prioritization of communications by vehicle, content and timing with brand partners.
  • Writes & disseminates all Brand communication including in Boutique events, contests, promotions, and recognition as determined for brand.
  • Serves as the Brand gatekeeper of all communication managing internal portal to prioritize and organize.
  • Manages, creates, and maintains calendars and quarterly documents by brand & channel as needed to support store initiatives and strategy.
  • Communicates all field collateral mailings in partnership with NSSC Production Center, mailroom & other cross functional partners.
  • Supports Field Organization meetings and summits.
  • Ensures timely research of communication or issues for Stores, Field Leadership, and NSSC.
  • Liaison between field & NSSC to ensure store perspective is represented in cross functional meetings attended.
  • Maintains strong partnerships and collaboration with Store Support Team and Cross-Functional business partners to gather/share information, assist with projects and ensure deadlines are met.

Requirements

  • BA or BS Degree, English, Communications or similar field strongly preferred
  • 5+ years of work experience in a retail communications capacity required
  • Strong communication skills, both written and verbal in a variety of communication settings and styles
  • Excellent time management and organizational skills
  • Proficiency in MS Office Suite and Google tools
  • Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Preferred

  • Store Manager experience preferred
  • Knowledge of Adobe Acrobat and InDesign strongly preferred
Chico's FAS, Inc. logo

Chico's FAS, Inc.

Our passion for fashion and desire to inspire confidence and joy have been guiding the creation of our women’s clothing, intimates, and accessories for more than 40 years. Our portfolio consists of three brands: Chico’s, WHBM, and Soma found in over 1,000 stores throughout the United States and online. Our commitment and dedication come from our loyal customers and devoted Associates, who are equally inspired by our values. If you share our passion for fashion, we invite you to join us.Visit: https://jobs.chicos.com/

Founded in 1983
Fort Myers, Florida, USA
10K employees (679 in marketing)

Traffic Signals

Monthly Visitors
3.8M
Traffic Source Mix
Search
16.4%
Direct
72.1%
Referral
4.5%
Social
5.3%
Paid
1.3%

Headcount Trend

Current headcount: ~10.2K

Marketing Team

Marketing Team Size
241 (2% of company)