Responsibilities

• Maintain the single source of truth for approved Walmart Connect product marketing content.
• Organize and manage content within the Advertising Help Center to maximize discoverability and usability.
• Manage content lifecycle processes, including review schedules, updates, and content retirement.
• Partner with Product Marketing Managers and subject matter experts to ensure content remains accurate and current.
• Write, edit, and quality-review technical and product-focused content.
• Support administration and optimization of the Advertising Help Center.
• Manage content architecture, metadata, taxonomy, and navigation to improve discoverability and user experience.
• Serve as a subject matter expert on content systems, governance, and authoring best practices.
• Identify opportunities to improve workflows, content organization, and platform effectiveness.
• Partner with Product, Engineering, Product Marketing teams to support Salesforce enhancements and new content experiences.
• Communicate priorities, timelines, and recommendations to stakeholders.
• Support global content initiatives in partnership with Walmart Connect International.
• Drive content and system-related projects from planning through execution.
• Track milestones, dependencies, and risks in Airtable to ensure successful delivery.
• Support operational initiatives and special projects assigned by the Senior Manager and Director.
• Monitor platform usage, content performance, and stakeholder feedback.
• Provide recommendations that improve content quality, discoverability, and user experience.

Requirements

• 5–7+ years of experience in content management, knowledge management, marketing operations, or related fields.
• Technical writing and editing experience required.
• Experience managing content within CMS platforms; Salesforce experience required.
• Strong project management, organizational, and communication skills.
• Ability to drive alignment across cross-functional teams and manage multiple priorities in a fast-paced environment.
• Experience bringing structure and process to matrixed workstreams.
• Adaptable, detail-oriented, and collaborative team player.
• Airtable, Workfront, and Google Analytics experience preferred.

Preferred

• Marketing or related field
• Masters: Business Administration

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.