Manager Marketing IPC

Myrtle Beach, SC (On-site)

$100K/yr – $125K/yrManagerFull time

Posted 5 weeks ago

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Job Summary

Own the people and process engine for a high activity marketing department, aligning staffing, training, governance, and cross-functional partnerships with sales and resort ops while delivering data driven forecasts to leadership.

  • Leadership & People Ops: Hire, onboard, coach, and document performance; manage scheduling to hit tour flow and revenue targets.
  • Marketing Operations & Governance: Implement productivity tools, maintain policies and training manuals, and ensure timely updates to Senior Leadership.
  • Collaboration & Execution: Maintain strong ties with sales, tour reception, and resort ops to meet business needs and promote promotions across locations.

Job Description

  • Leads the team to support overall department processes and procedures. Held accountable to enforce, set, or manage all departmental and Company guidelines and policies
  • Oversee hiring processes of new team members including interviews, onboarding, and development.
  • Ensure staffing is at optimum levels based on departmental requirements
  • Oversee and lead team development and training.
  • Proactively work with key business partners including resort operations, HUA, marketing support, and sales to ensure mutual goals are aligned and supported.
  • Proactively seek new opportunities for the growth of the department.
  • Expected to have weekly updates with Senior Leadership providing updates on the sites marketing operations. Must have advanced understanding of timeshare marketing environment and be able to give data driven reasoning behind results and forecast.
  • Responsible for fostering and maintaining strong relations with sales and tour reception to meet the needs of the business.
  • Develops/coaches individual Team Members, in an on-going process, to ensure their commitment and understanding of the sales process to generate maximum efficiencies
  • Organizes frequent training for Marketing Team Members.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30