Manager, CRM Analytics

New York City, NY (On-site)

$143K/yr – $150K/yrSenior LevelFull time

Posted 3 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the analytics and reporting loop for CRM campaigns across FOX brands, turning engagement data into actionable insights on push, email, in-app, and SMS; build attribution models, maintain dashboards, audit data quality, and partner with Marketing and Editorial teams to drive optimization.

  • Lead daily push and executive CRM reporting cadence and deliver actionable summaries
  • Develop SQL-based analyses, attribution models, and self-service dashboards in partnership with Data/BI
  • Validate data quality and support cross-functional campaigns and experiments

Job Description

Responsibilities

  • Own the daily push alert and executive CRM reporting cadence across FOX News Digital, FOX Business Digital, FOX Nation, and FOX Weather, delivered consistently to editorial, marketing, and executive stakeholders.
  • Write clear, insight-driven executive summaries that go beyond raw metrics — connecting push/email/in-app performance to specific content, subject line, and framing decisions editorial and marketing teams can act on.
  • Maintain and evolve month-over-month and other recurring performance comparisons (e.g., list size, send volume, engagement benchmarks), proactively flagging anomalies (app issues, tracking gaps, data quality problems) before they distort reporting.
  • Write and maintain SQL queries (Snowflake or comparable) against Braze campaign and canvas data to support attribution analysis, campaign performance measurement, and ad hoc stakeholder requests.
  • Build and refine attribution models (e.g., first-touch) to measure the impact of CRM campaigns on subscription conversion and migration efforts.
  • Troubleshoot data discrepancies between Braze and internal tracking documents (naming mismatches, missing campaigns, deduplication logic) and resolve them at the query level.
  • Support the transition from manual, on-demand reporting to self-service dashboards in partnership with Data/BI teams.
  • Act as a hands-on analyst within Braze, auditing segments, validating campaign data, and supporting campaign list generation for cross-functional partners.
  • Conduct segmentation and cohort analysis to surface engagement trends, at-risk segments, and personalization opportunities across email, push, in-app, and SMS.
  • Support experimentation efforts (e.g., message format testing) by helping isolate confounding variables (such as content quality vs. format) in test design.

Requirements

  • CRM, lifecycle marketing, or data/marketing analytics experience, ideally within subscription-based, media, or digital publishing businesses.
  • Hands-on proficiency in SQL required (Snowflake or comparable) — this role writes and troubleshoots its own queries daily, not just interprets pre-built reports.
  • Deep, hands-on experience with Braze or a comparable CRM/lifecycle platform, including campaign/canvas reporting, segment auditing, and data reconciliation.
  • Strong analytical writing skills — proven ability to turn engagement data into a clear narrative with actionable recommendations for non-technical, senior stakeholders (editorial and marketing leadership alike).
  • Experience with attribution modeling and campaign performance measurement (e.g., first-touch, multi-touch).
  • Detail-oriented, with a track record of catching and resolving data quality issues before they reach leadership.

Preferred

  • Experience working across multiple brands or business units with distinct audiences is a plus.
  • Highly proficient in Excel and pivot tables; experience with Tableau and/or Adobe Analytics preferred.

Benefits

  • medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
Fox Corporation logo

Fox Corporation

3.6 Glassdoor

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. We have long been a leader in news, sports and entertainment programming, achieving strong revenue growth and profitability in a complex industry environment over the past several years. FOX will continue to invest across our businesses, allocate resources toward investments in higher growth initiatives and take advantage of strategic opportunities, including potential acquisitions across the range of the media categories in which we operate.

Founded in 1986
New York, New York, US
14K employees (5,511 in marketing)
64% recommend to a friend
75% CEO approval

Traffic Signals

Monthly Visitors
57.1K
Traffic Source Mix
Search
45.8%
Direct
38.9%
Referral
10.9%
Social
3.3%
Paid
0.8%

Headcount Trend

Current headcount: ~11.5K

Marketing Team

Marketing Team Size
3,625 (29% of company)
Median Career Experience
12 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
19

Funding

Last Raise
$913.3M
Post IPO Secondary, 6 months ago

Funding History

  • Sep 2025
    Post IPO Secondary • $913.3M
  • Apr 2020
    Post IPO Debt • $1.2B

Recent News