Own cross functional operations for a global communications team, balancing governance, program mgmt, and AI capability uplift to drive efficiency and impact; works closely with the VP Communications, guides capability-building, and tracks KPIs across ops, budget, and performance.

• Operational Leadership: Build and maintain consistent operating rhythms, governance, process, templates, and tools for our global communications team, that improves visibility into team priorities, capacity, and project health.
• Strategic Partnering: Act as a trusted advisor and right hand to the VP Communications, helping set and drive key priorities across the communications function.
• Program Management: Coordinate and track progress on cross-functional initiatives, workstreams and critical events, ensuring follow-up and delivery on key milestones.
• Governance & Decision Support: Support development, training and adoption of frameworks and technology for resource allocation, reporting, and project intake/prioritization.
• Innovation & Capabilities: Support the development of our AI roadmap for readiness and subsequent training and upskilling to drive greater efficiency and productivity across the function.
• Team Enablement: Drive adoption of best practices, onboarding resources, and playbooks to support a high-performing communications organization.
• Metrics & Performance: Partner with colleagues in marketing, finance, IT and others to have a good understanding of analytics and to develop dashboards and KPIs that measure communication impact and operational efficiency.
• Culture & Engagement: Help build a cohesive, collaborative and courageous team culture — planning team meetings, offsites, support strategy development and recognition programs that align with leadership goals.
• Day to Day functional management: Lead efforts to align, simply and get greater visibility to profit planning, budget and investments, with responsibility for subsequent 3rd party vendor management.