Responsibilities

• Develop and lead integrated external communications plans that elevate the Starbucks customer experience through compelling storytelling, media engagement, and proactive reputation management.
• Develop narratives, media materials, and proactive and reactive communications strategies that drive awareness and engagement.
• Partner across marketing, product, and internal communications teams to deliver coordinated, high-impact go-to-market communications plans.
• Shape and land meaningful earned media stories in a fast-paced environment while contributing to a collaborative team, and acting in accordance with Starbucks guiding principles.

Requirements

• Demonstrated experience in consumer or brand external communications, preferably at a global consumer brand and/or at a PR agency (at least 7 years)
• A well-rounded background in external communications and public relations, equal parts storyteller, strategist, and media expert
• Proven media relations experience and writing capabilities (at least 7 years)
• Experience building creative consumer brand campaigns through an earned media lens and earned influencers (at least 7 years)
• Thrive in highly collaborative environments where great ideas come to life across functions
• Adaptable, curious, and ready to make an impact in a fast-paced, customer-focused business

Benefits

• Medical, dental, and vision insurance for partners
• Basic and supplemental life insurance and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Backup care
• DACA reimbursement
• Accommodations for disabilities as applicable