Responsibilities

• Manage the entire leasing cycle, including marketing available units, conducting property tours, and negotiating lease terms to secure qualified tenants.
• Maintain comprehensive knowledge of Fair Housing regulations, and other relevant legal requirements to ensure compliance.
• Utilize AMSI / eSite, and other property management software to accurately enter data, track leasing activity, and generate reports for management review.
• Coordinate with legal administrative teams to prepare and review lease contracts, amendments, and related documentation while ensuring adherence to landlord-tenant law.
• Develop and implement effective upselling strategies to promote additional services or amenities that enhance tenant satisfaction and revenue.
• Handle conflict management professionally by addressing tenant concerns promptly and mediating disputes with tact and fairness.
• Collaborate with maintenance teams to coordinate property upkeep, ensuring units are move-in ready and meet quality standards.
• Conduct regular follow-ups with prospective tenants via phone or in-person to nurture relationships, answer inquiries, and convert leads into leases.
• Maintain organized filing systems for lease agreements, legal documents, and correspondence in compliance with data entry standards.
• Support facilities management efforts by reporting maintenance issues promptly and assisting with property inspections as needed.

Requirements

• Proven experience in property management or real estate administrative roles with a focus on leasing activities.
• Strong knowledge of Fair Housing laws, landlord-tenant law, and contracts management.
• Proficiency in property management software tools (AMSI / eSite) is preferred.
• Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities.
• Demonstrated success in sales or upselling within a real estate or property management setting.
• Office experience including data entry, filing systems, and administrative support functions.
• Familiarity with facilities management practices related to property maintenance coordination.
• Ability to negotiate effectively while maintaining positive relationships with tenants and internal teams.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance