Leasing + Marketing Specialist

New York, USA (On-site)

$25/hr – $28/hrMid Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the leasing and market-research engine for a multi-family property, directing outreach, showings, and move-in processes while shaping occupancy via budgets, events, and local partnerships.

  • Sales & Prospect Management: Own lead handling, tours, follow-ups, and paperwork through to lease closure.
  • Marketing Planning: Build occupancy campaigns and on-site events within the property budget.
  • Research + Strategy: Run quarterly market studies and competitive benchmarking to set pricing and curb appeal.

Job Description

  • Sales + Prospect Management: Establishes new relationships with prospects, maintaining continuous communication to identify their needs and close the sale, converting into a resident of our community.
  • Tours visitors of the community, shows apartments to interested guests, encourages qualified prospects to apply for residency, closes sale, and assists with the application process as needed.
  • Receives incoming calls and manages them accordingly.
  • Ensures the model apartment and/or vacant unit(s) are ready to be shown to prospective residents.
  • Follows up on leads with regularity.
  • Prepares all necessary packets, materials, and paperwork for move-ins or move outs.
  • Keeps units leased to meet or exceed budget.
  • Prepares and sends out required weekly and/or monthly reporting to necessary stakeholders.
  • Marketing Planning: Responsible for achieving occupancy goals of the property through managing various initiatives, campaigns, programs, and events.
  • Designs and develops marketing plans in accordance with the established budget in collaboration with the Property Manager; executes plan as outlined.
  • Assists in preparation of advertising and marketing materials (letters, newsletters, flyers, brochures, etc.), as well as lease, and move-in packages.
  • Performs outreach marketing within the surrounding community, establishing relationships with local business partners.
  • Assists in branding the overall property through cutting-edge marketing campaigns and on-site promotional events.
  • Makes recommendations to improve marketing and leasing programs.
  • Research + Strategy: Conducts research on new and existing market communities for budgeting and operations purposes.
  • Shops, evaluates, and prepares Quarterly market studies based on competitive properties, analyzing marketability of unit market rates, advertising, signage, decor, amenities, and curb appeal to properly gauge the competitive landscape.
  • Social Media: Uses social media tools to increase exposure, gain brand awareness, and create client loyalty.
  • Resident Management + Service: Assist residents with various needs/requests – i.e., submitting work orders, key access/entry, emergency assistances, etc.
  • Assists in all phases of rent collection process and rent manager program.
  • Communicates all problems or potential issues and makes recommendations to the Property Manager and/or Maintenance.
  • Job Type: full-time, hourly / non–exempt
  • Education: College degree or applicable work history.
  • Work Hours: Monday through Friday, 9:00am – 5:00pm.
  • Bachelor’s Degree + related/applicable work experience in sales, real estate, and/or property management.
  • 3+ years of experience in multi-family, lease-up real estate; property management software – i.e. Entrata, Yardi, or similar.
  • Professional designations, i.e. Accredited Residential Manager (ARM), or equivalent industry designation preferred.
  • Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
  • Dental + Vision – eligibility 1st of the month following 30 days.
  • Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
  • 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
  • Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
  • PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated over tenure period based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
  • Holidays – 10 Company Paid Holidays.

Marketing Team

Marketing Roles Posted (Last 30 Days)
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