Responsibilities

• Create high-performing content across platforms (LinkedIn, X, video, blogs, visual storytelling) tailored to executive and corporate channels.
• Develop executive social playbooks and toolkits to amplify leadership voice and thought leadership.
• Ensure content reflects Lumen’s strategy, values, and transformation narrative.
• Partner with the Media Relations team to amplify earned coverage across digital channels.
• When needed, contribute to enterprise media relations efforts—supporting storytelling, drafting materials, and elevating Lumen’s brand in key outlets.
• Ensure digital and earned media strategies are integrated and mutually reinforcing.
• Analyze metrics and progress and fine-tune plan along the way

Requirements

• At least 5+ years of relevant experience in Digital Content Creation, Social Media, Media Relations or Corporate Communications
• Bachelor’s degree in related field such as Digital Communications, Communications, Public Relations
• Proven results in developing social media messaging and analytics
• Excellent writing and editing skills, with the ability to simplify complex topics.
• Experience using analytics tools, social listening platforms, and PR/digital performance reporting.
• Proven ability to work and meet tight deadlines in a fast-paced environment
• Collaborative mindset with strong cross-functional partnership skills.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We\'re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.