Responsibilities

• Serve as a lead for communications and public involvement on large transportation and infrastructure programs,
• Manage and support community outreach specialists to ensure effective collaboration, performance, and delivery of work
• Take initiative and ownership of public involvement tasks and guide the public engagement team and subconsultants to develop effective communications and engagement strategies,
• Develop and implement effective public outreach strategies and plans for high profile projects,
• Attend weekly construction progress meetings as necessary to understand current project issues
• Develop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.
• Work with construction project managers to identify and help manage information related to construction issues
• Respond to general customer toll inquiries – via phone and writing from various internal and external customers
• Serve as liaison between Turnpike projects and the community primarily in active construction zones
• Develop and plan public outreach campaigns prior to start of construction projects