IT Communications & Client Success Specialist II

Tampa, FL (On-site)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

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Job Summary

Drive IT communications and content across channels to educate the university community.

  • Create and manage content and design for USF IT website, social media, and print materials.
  • Must-have: Current work authorization in the United States.
  • Standout: Cross-functional collaboration to ensure messaging consistency across channels.

Job Description

Responsibilities

  • Creating and managing content and design for USF IT’s website, social media platforms, and printed materials.
  • Developing visually appealing and informative content that aligns with communication strategies.
  • Supporting IT communications and client enablement by messaging, education, and outreach to help the university community understand, adopt, and effectively use IT tools and services.
  • Producing content that drives user engagement, motivates users to seek out USF IT’s online resources, and improves understanding of IT products and services.
  • Collaborating with cross-functional teams to ensure messaging consistency across all channels.

Requirements

  • Current work authorization in the United States
  • This position is not eligible for Visa Sponsorship.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation Days
  • Paid Sick Days
  • 11 Paid Holidays
  • Various Retirement Options , including 401K employer match
  • Tuition Assistance (available for yourself, spouse, partner or dependent)
University of South Florida logo

University of South Florida

The University of South Florida, a high-impact research university dedicated to student success and committed to community engagement, generates an annual economic impact of more than $6 billion. With campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF serves approximately 50,000 students who represent nearly 150 different countries. U.S. News & World Report has ranked USF as one of the nation’s top 50 public universities for five consecutive years, and this year USF earned its highest ranking ever among all universities public or private. In 2023, USF became the first public university in Florida in nearly 40 years to be invited to join the Association of American Universities, a prestigious group of the leading universities in the United States and Canada. Through hundreds of millions of dollars in research activity each year and as one of the top universities in the world for securing new patents, USF is a leader in solving global problems and improving lives. USF is a member of the American Athletic Conference. Learn more at www.usf.edu.

Founded in 1956
Tampa, Florida, USA
19K employees (728 in marketing)

Traffic Signals

Monthly Visitors
3.9M
Monthly Google Ads Budget
$28.9K
Traffic Source Mix
Search
48.4%
Direct
43.2%
Referral
6.1%
Social
1.1%
Paid
1.1%

Headcount Trend

Current headcount: ~18.9K

Marketing Team

Marketing Team Size
509 (3% of company)
Median Career Experience
10 years
Median Tenure
4.6 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$170.3M
Last Raise
$75K
Grant, 1 years ago

Funding History

  • Sep 2024
    Grant • $75K
  • Apr 2024
    Grant • $200K
  • Sep 2023
    Grant • $17.1M

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