Responsibilities

• Learn the essential skills required to operate a multi-family apartment community, gaining broad exposure to all aspects of residential property management by the end of the internship
• Shadow and collaborate with team members across key property roles—including customer service, leasing, marketing, and maintenance—to understand how each function contributes to the overall success of the property
• Deliver outstanding customer service by responding to resident concerns and contributing to a positive community environment through effective conflict resolution
• Conduct market research and competitive property analysis; help implement marketing and leasing strategies based on findings
• Develop and apply sales techniques to identify prospective residents, respond to electronic and phone inquiries, and conduct property tours
• Gain an understanding of property budgeting and financial management; learn what actions are necessary to achieve monthly and quarterly financial targets
• Become familiar with routine and preventive maintenance needs, landscaping, and the impact of utilities on operational efficiency
• Understand how preventative and responsive maintenance practices positively impact the property’s bottom line, resident retention customer service ratings
• Assist with scheduling, inspecting and updating timely completion of pre-moves outs, make-readies, service requests in coordination with maintenance staff
• Participate in employee engagement efforts, team-building, training sessions and intern focused events to deepen knowledge of property management procedures

Requirements

• Currently enrolled in or recently graduated from a 4-year accredited program
• Interest in property management career
• Ability to work in a fast-paced professional environment and be customer service oriented
• Dependable, organized and ability to make good judgments; Have excellent interpersonal communication skills
• Ability to problem-solve and bring innovative ideas to challenges; handle stress effectively
• Excellent time management skills; Able to complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Experienced in Microsoft products (Word, Excel, PowerPoint and Outlook)
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times