Responsibilities

• PR & Media Relations - Develop and pitch timely, compelling story angles, expert commentary, and research findings to targeted media and industry outlets
• Draft and edit press materials (press releases, pitches, FAQs) and manage review/approval workflows
• Support spokesperson readiness by building briefing documents, key messages, and Q&A; coordinate interviews and speaking opportunities
• Partner with internal teams to support rapid response and issues management, escalating risk and aligning on messaging as needed
• Build and maintain relationships with key reporters/editors (top-tier and trade), manage proactive outreach and reactive inquiries, and support briefings/embargoes when needed
• Maintain media lists and tracking documents ( Outreach log, briefing tracker, coverage/links ), and help compile weekly/monthly updates for stakeholders
• Support PR-led events (conferences, roundtables, webinars) through coordination: timelines, speaker logistics, run-of-show, and on-site/virtual communications needs
• Social Media & Community Engagement - Support the employee advocacy program by curating ready-to-share content, coordinating launches, and enabling employees to amplify campaigns authentically
• Manage day-to-day community engagement across social channels: moderate and respond in the brand voice, escalate sensitive issues, and surface audience insights to the team
• Coordinate social event promotion and post-event follow-up in partnership with marketing teams
• Coordinate social publishing calendars with PR and content plans; track performance and recommend optimizations based on engagement and audience growth
• Operations Support - Support communications operations, including budget tracking, vendor coordination, purchase orders/invoicing support, and status reporting for ongoing initiatives
• Monitor and analyze coverage and share of voice via Talkwalker; synthesize insights into regular reporting on media mentions, sentiment, and campaign performance
• Own the corporate blog program: maintain the editorial calendar, coordinate stakeholders and approvals, copyedit for clarity and consistency, and publish posts on schedule

Requirements

• 3–5 years of PR and communications experience, preferably in B2B technology
• Strong media relations fundamentals, with a demonstrated ability to build relationships with reporters/editors in priority verticals; existing relationships are a plus. Track record of supporting earned coverage.
• Familiarity with AI and building AI workflows
• Excellent writing and editing skills across formats (pitches, press releases, blog posts, briefing docs), with strong attention to tone and accuracy
• Experience managing social channels and community engagement, including basic performance reporting and optimization
• Comfortable with PR measurement and monitoring tools (e.g., Talkwalker) and turning data into clear takeaways for stakeholders
• Strong project management and organizational skills, with meticulous attention to detail and ability to manage multiple deadlines
• Ability to thrive in a fast-paced environment, operate well under ambiguity, and proactively drive work forward
• Experience supporting awards submissions and/or external events (e.g., conferences, webinars, roundtables), including timeline and stakeholder coordination
• Must be eligible to work in the United States without sponsorship now or in the future.

Preferred

• Proactive self-starter who anticipates needs, takes ownership, and follows through
• Creative, “think outside the box” communicator who can find fresh angles and simplify complex topics
• Fluent in new media (podcasts, newsletters, creators, communities) and how stories travel across platforms
• Strong stakeholder management—able to influence without authority, align partners, and navigate reviews/approvals
• Sound judgment and calm under pressure; knows when to escalate and how to respond in fast-moving moments
• Measurement and learning mindset—uses data and feedback to improve storytelling, channels, and results over time

Benefits

• healthcare benefits
• a 401(k) plan and company match
• short-term and long-term disability coverage
• basic life insurance
• stock awards
• employee stock purchasing plan