*In House Marketing Representative- Panama at Hilton Grand Vacations | Panama City Beach, FL

*In House Marketing Representative- Panama

Panama City Beach, FL (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Support on-site guest promotions and tour bookings, coordinating with marketing and fulfillment teams to drive qualified guest inquiries and pre-tour gifting options.

Distributes approved promotions to qualifying guests and tracks outreach in CRM.
Must-have: 1+ year of face-to-face consumer sales/marketing experience.
Standout: CRM-driven guest outreach and cross-department coordination.

Job Description

Responsibilities

Distribute approved promotional information and incentives to guests that meet tour site qualifications determined by the marketing managers.
Completes required paperwork accurately and disposition is entered in CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific assistance or information.
Maintains established Minimum Performance Standard on monthly basis.
Reviews production reports and advises MOD in writing on any challenges within the month the tour shows or package is sold.
Contacts all guests through onsite call campaigns through company CRM systems.
Provides information to Fulfillment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.

Requirements

High School Diploma or equivalent
Able to work varying hours and shifts, including weekends and public holidays
1+ year of face-to-face consumer sales/marketing experience
Excellent interpersonal and guest relations skills
Must be highly driven and a self-starter
Detailed understanding of local area

Preferred

BA/BS/Bachelor's Degree

Benefits

We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992

Orlando, Florida, USA

14K employees (1,289 in marketing)

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