Head of Marketing

Arcadia, CA (Hybrid)

$225K/yr – $269K/yrSenior Level12+ years expFull time

Posted 4 months ago

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Job Summary

Drive Din Tai Fung's global marketing leadership to grow brand, revenue, and strategic impact.

  • Own brand strategy, storytelling, and consistency across all guest and team touchpoints.
  • Must-have: 12–15+ years of senior marketing leadership experience.
  • Standout: experience scaling consumer brands and leading cross-functional teams.

Job Description

Responsibilities

  • Lead brand strategy, positioning, and storytelling to drive awareness, relevance, and emotional connection across markets; ensure brand consistency and excellence across all guest and team member touchpoints including restaurants, digital platforms, social media, partnerships, and internal communications.
  • Own revenue and growth marketing strategy, driving same-store sales, guest frequency, and lifetime value across on-premise, off-premise, digital, CRM, loyalty, and new restaurant openings; prioritize high-impact, data-driven initiatives that deliver measurable ROI.
  • Oversee integrated marketing campaigns and channel execution across digital marketing, CRM, social media, and restaurant-level marketing; ensure initiatives are effectively planned, executed, and optimized to support brand and revenue objectives.
  • Lead communications and public relations strategy, including media relations, awards, thought leadership, crisis communications, and internal communications; protect and elevate brand reputation.
  • Develop and lead corporate social responsibility (CSR) and community engagement strategy aligned with brand values; integrate social impact into brand storytelling, partnerships, and team member engagement.
  • Build and lead a high-performing marketing organization, including team development, agency management, and cross-functional partnership with Operations, Finance, Development, and People & Culture to ensure aligned and effective execution

Requirements

  • 12–15+ years of senior marketing leadership experience
  • Proven experience leading brand, growth, and communications functions
  • Strong commercial mindset with a track record of driving revenue and growth
  • Experience managing cross-functional teams and agency partners

Preferred

  • Experience scaling consumer brands
  • Deep expertise in digital, CRM, PR, and earned-first marketing strategies
  • Experience operating in capital-efficient or limited-media environments

Benefits

  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts
  • Flexible Time Off (FTO) to support work-life balance (accrued based on length of service)
  • Paid Sick Leave (PSL) to care for your health or loved ones
  • Quarterly Wellness Days - extra time off to recharge every season
  • Bonus Eligible
  • Opportunities for growth; we love promoting within
Din Tai Fung North America logo

Din Tai Fung North America

Din Tai Fung (DTF), a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, DTF was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 166 locations in 14 countries worldwide. Since its founding, DTF has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 18 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.

Founded in 2000
Arcadia, California, USA
1.7K employees (58 in marketing)

Headcount Trend

Current headcount: ~1.7K

Marketing Team

Marketing Team Size
13 (1% of company)
Marketing Roles Posted (Last 30 Days)
1