Head of Communications

USA (Remote)

Salary Not AvailableSenior LevelFull time

Posted 4 months ago

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Job Summary

Lead Cloudbeds’ global communications, shaping strategy, executive visibility, and industry influence across PR, thought leadership, and media relations.

  • Own global comms strategy, including PR, thought leadership, and executive presence.
  • Must-have: extensive hospitality or B2B SaaS comms network and executive-facing experience.
  • Standout: proven ability to secure high-value speaking slots and media opportunities.

Job Description

Responsibilities

  • Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence;
  • Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
  • Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging;
  • Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
  • Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events;
  • Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
  • Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
  • Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing;
  • Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
  • Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;

Requirements

  • Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries
  • A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers
  • Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them
  • Exceptional messaging instincts and the ability to articulate a clear, provocative point of view
  • Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard
  • Experience partnering closely with senior executives and serving as a trusted communications advisor
  • A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.