Responsibilities

• AI-Powered Workflow Development
• Identify, build, and iterate on AI-powered workflows using Hebbia, Claude, Clay, and adjacent tools for both pre- and post-sales teams
• Build and maintain prompt libraries and role-specific AI assistants that give field team members leverage in their day-to-day work; set up measurement frameworks to track what's actually moving the needle
• Tech Stack and Systems Ownership
• Own, administer, and continuously improve our core GTM tools, serving as the internal subject matter expert for each
• Keep all systems integrated and healthy, with clean data flowing across the stack so that every downstream workflow, report, and automation is built on a foundation that can be trusted
• Audit the full GTM workflow for manual, repetitive work and systematically replace it with automation across data capture, field updates, handoffs, lead enrichment, sequence enrollment, and signal monitoring
• Cross-Functional Partnership
• Work closely with the GTM and Operations teams to understand pain points, translate problems into technical solutions, and rollout processes and workflows

Requirements

• 4 to 7 years of experience in Revenue Operations, GTM Systems, GTM Engineering, or a closely adjacent technical role in a B2B SaaS environment
• Practical experience with prompt engineering and building AI-assisted workflows using LLM APIs or tools like Claude
• Deep hands-on experience with GTM tools including Salesforce, Gong, Outreach, Apollo, and Clay, with a track record of building workflows and automations that teams actually use
• Comfortable working directly with APIs, webhooks, and data integrations. You can connect systems and debug sync issues without filing an engineering ticket
• Experience owning vendor relationships including renewals, evaluations, and contract negotiations
• Experience in fast-paced environments and be comfortable working both as part of a team and independently
• Demonstrated ability to prioritize workload and manage multiple concurrent projects
• Strong verbal and written communication skills; ability to work effectively with cross-functional teams