Group Director, Operations - Revenue

Hoboken, NJ (On-site)

$192K/yr – $384K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own and optimize the Revenue Operations function end-to-end, aligning strategy, cross-functional collaboration, and process excellence to improve billing accuracy, policy enforcement, and advertiser/customer journeys.

  • Mentor and manage a team of revenue operations professionals, including Revenue Operations Scaled Services (offshore / nearshore teams), Enablement & Support (ticket-based service operations), Technical Operations (incubation and solutions), Program Management (strategic programs and launch readiness), Process Mining & Efficiency (internal tools and product prioritization), Revenue Cycle Management (billing operations), and Trust and Safety Operations (Ad Policy Ops, Data Stewardship, Risk Ops).
  • Strategic Leadership: Develop and implement the overarching strategy for the revenue operations department to align with company revenue, growth, and efficiency objectives.
  • Alignment: Break down silos between departments to ensure a cohesive customer / advertiser journey.

Job Description

Own and optimize the Revenue Operations function end-to-end, aligning strategy, cross-functional collaboration, and process excellence to improve billing accuracy, policy enforcement, and advertiser/customer journeys.

  • Mentor and manage a team of revenue operations professionals, including Revenue Operations Scaled Services (offshore / nearshore teams), Enablement & Support (ticket-based service operations), Technical Operations (incubation and solutions), Program Management (strategic programs and launch readiness), Process Mining & Efficiency (internal tools and product prioritization), Revenue Cycle Management (billing operations), and Trust and Safety Operations (Ad Policy Ops, Data Stewardship, Risk Ops).
  • Strategic Leadership: Develop and implement the overarching strategy for the revenue operations department to align with company revenue, growth, and efficiency objectives.
  • Alignment: Break down silos between departments to ensure a cohesive customer / advertiser journey.
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Walmart Connect

With nearly 90% of U.S. households shopping with us every year, Walmart is deeply integrated into customers' lives and understands how they engage with products and brands throughout their shopping journey. Walmart Connect helps brands connect with our customers more often and more meaningfully than ever before to accelerate shared growth. As the closed-loop media business of America's largest omnichannel retailer, Walmart Connect offers unparalleled opportunities for brands to reach their desired customers no matter where, how, and when they shop. For additional information, visit walmartconnect.com or careers.walmart.com/walmart-connect. More than media. Meaningful connections.

Founded in 2005
Hoboken, New Jersey, US
2.5K employees (519 in marketing)

Traffic Signals

Monthly Visitors
47.4K
Monthly Google Ads Budget
$6.9K
Traffic Source Mix
Search
40.3%
Direct
44.1%
Referral
7.8%
Social
5.3%
Paid
2.3%

Headcount Trend

Current headcount: ~2.5K

Marketing Team

Marketing Team Size
446 (18% of company)
Median Career Experience
12 years
Median Tenure
3.4 years
Marketing Roles Posted (Last 30 Days)
16

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