Group Account Director at We Are Social | Los Angeles, CA

We Are Social

Group Account Director

Los Angeles, CA (On-site)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own strategic client relationships and lead account leadership for senior-level client partners.

Drive strategic relationships, account planning, and revenue health across assigned accounts
8+ years in account management with proven leadership and high-profile client delivery
Strong social media marketing expertise and the ability to turn data into actionable insights

Job Description

Responsibilities

Build and maintain strong relationships with senior clients (including C-suite), acting as their strategic advisor and ensuring their satisfaction
You strategically guide clients, understand their business goals, and provide valuable insights to drive their marketing success
Provide strategic marketing guidance and thought leadership by working to understand your clients’ businesses while simultaneously educating clients about how we can help
Lead and motivate a team by providing mentorship, guidance, and fostering a productive working environment
Develop and implement strategic account plans that align with client objectives and business goals
Identify opportunities for client growth and develop sound and actionable annual and quarterly account plans
Develop staffing plans and scopes of work (project-based and retainer)
Collaborate with internal teams and their respective senior leads to ensure seamless execution of client campaigns
Manage financial performance of assigned accounts by effectively monitoring account health and managing a revenue tracker/forecast
Skillfully navigate challenging client situations or internal disagreements to achieve positive outcomes

Requirements

8+ years of experience in account management or a related field with a focus on client relationship building and strategic planning
Proven experience in leading and managing a team
Demonstrated success in managing high-profile client accounts, delivering client satisfaction
Strong expertise in social media marketing, including a deep understanding of various social media platforms, trends, best practices, and the ability to translate data into actionable insights to optimize campaign performance
Curiosity about clients’ business and a passion for solving business challenges
Strong presentation skills and ability to develop a clear deck
Highly proficient with Google Suite, Slack, A.I. tools, and Asana

Preferred

Traditional agency experience is not required, but it’s a plus.

Benefits

We like to laugh, we live for celeb gossip and we’re great on AUX
Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more
You best believe we know how to celebrate our wins. And our losses (it’s how we learn)
From carbon offsets to community kitchens, we’re passionate about making a difference
Did we say snacks? Because we have great snacks (Shoutout to Sheila who keeps the kitchen stocked)

We Are Social

3.3 Glassdoor

We are a global socially-led creative agency, with unrivaled social media expertise.With over 1,300 people in 19 offices around the world, we deliver a global perspective to our clients in a time when social media is shaping culture.We make ideas worth talking about. We understand social behaviours within online communities, cultures and subcultures, spanning the social and gaming landscape.We work with the world’s biggest brands, including adidas, Samsung, Netflix and Google, to reach the right people in a strategic, relevant and effective way.We Are Social is part of Plus Company.

Founded in 2008

London, England, GBR

1.8K employees (658 in marketing)

wearesocial.com

51% recommend to a friend

75% CEO approval