Responsibilities

• Drive Planning and Execution Across the Function: Own the planning infrastructure for the Communications team, including the calendars, briefs, frameworks, and operating rhythms that keep all four practices aligned and moving at pace. This function operates at the speed of culture, and you build the systems that make fast, informed decisions possible.
• Serve as a Strategic Partner to the Head of Communications: Act as a thought partner and extension of the Head of Communications' capacity, helping to shape priorities, prepare for leadership conversations, and ensure nothing important falls through the cracks as the function scales.
• Connect the Practices and the Regions: Maintain a full view across all four practices, identifying where they overlap, where there are gaps, and where coordination will make the work better. Facilitate the working relationships between global practices and regional teams so execution is coherent, not just aligned on paper.
• Shape How the Function Works: Define the operating model for how Communications works internally and with its cross-functional partners, including the frameworks, processes, and shared norms that make collaboration consistent, efficient, and clear.
• Build the Communications Intelligence Infrastructure: Define and maintain the data sources, reporting frameworks, and cadences that give the team a shared, accurate picture of how Sonos is showing up across earned, owned, and cultural channels.
• Synthesize Cross-Channel Insights: Pull together signals from earned media coverage, owned social performance, influencer programs, and cultural trends — and translate them into something the team can actually use to make better decisions.
• Drive AI Integration: Identify and embed AI tools and workflows into how the Communications team researches, plans, and reports — building practical advantages into the day-to-day work of the function.
• Competitive and Cultural Intelligence: Monitor the media and cultural landscape — competitor activity, category trends, platform shifts — and surface what’s relevant before it becomes obvious.
• Manage the Tech Stack: Own the Communications tool ecosystem, making decisions about what the team uses, how it’s configured, and when to add or remove tools as the function evolves.

Requirements

• 8+ years of experience in communications, marketing strategy, editorial, or a related field, with meaningful time spent working across multiple functions or practices
• Demonstrated experience driving planning, coordination, or strategy in a fast-moving environment
• Strong writing and communication skills across formats: strategic briefs, executive summaries, planning frameworks, recommendations
• A solid working understanding of communications channels and how they connect, including earned media, owned social, and influencer, enough to hold a meaningful conversation with each practice and identify where they integrate
• Familiarity with media monitoring, social analytics, and earned media measurement platforms, and the judgment to know which signals matter
• Comfort with AI and productivity tools in a professional context, not as a specialist, but as someone who uses them to work smarter
• Experience building cross-functional working relationships and navigating complex organizations
• Comfortable contributing at all levels on a lean team with high standards
• Bachelor\'s degree or equivalent experience

Benefits

• Medical, Dental, and Vision Insurance
• A 401(k) plan with company matching and immediate vesting
• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition
• Company-paid Disability, Life, and AD&D Insurance
• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
• Mental health benefits to support your holistic well-being
• A generous employee discount program & Sonos Radio HD - on us!