Responsibilities

• Own communications planning and execution: Identify, prioritize, and manage communication opportunities; develop and launch integrated communication strategies and campaigns aligned to program and business goals (healthcare-focused).
• Partner with leadership and stakeholders: Collaborate with internal and client leadership to shape strategic messaging, cascade key updates, gain sponsorship for initiatives, and maintain strong working relationships across teams.
• Create and oversee high-quality content production: Lead development of communications and marketing materials end-to-end (e.g., plans, one-pagers, white papers, articles, web pages, presentations, and social media), ensuring clear, audience-targeted messaging with minimal revisions.
• Ensure quality, accuracy, and consistency: Review, proofread, and edit deliverables; enforce communication best practices and adherence to established team/client processes to meet or exceed quality standards.
• Manage channels and platforms: Select, optimize, and govern communications across platforms and tools; apply basic platform/tool knowledge to maximize reach and effectiveness.
• Use research and insights to refine strategy: Conduct competitive research, benchmarking, and trend monitoring; advise stakeholders on emerging communication trends and proactively recommend approaches to leverage opportunities and mitigate risks.
• Measure and report impact: Track, analyze, and present results of communication efforts; provide consistent project/status reporting and communicate program state, plans, risks, and opportunities.
• Drive project delivery: Manage multiple concurrent projects, timelines, and review cycles; ensure effective time management and accurate time reporting.
• Lead and develop the team: Define staffing needs, maintain job descriptions, interview and hire; coach and develop employees, support performance and wellness initiatives, and deliver performance reviews.
• Continuously improve: Proactively seek, incorporate, and respond to feedback to improve deliverables, processes, and stakeholder satisfaction.