Responsibilities

• Manage day-to-day operations of Steelers Nation Unite Fan Clubs: social media monitoring, gifting, fan pack requests, and ongoing communication with Fan Club Presidents to understand what their clubs need.
• Help roll out a new digital community management platform for Fan Clubs. This includes onboarding Presidents, driving adoption, and being the first line of support for platform questions.
• Grow the Steelers bar network by identifying prospective bars and building relationships with owners and managers, keeping our bar listings accurate and up-to-date.
• Own physical fulfillment across programs. Pack and ship Fan Club gifting, fan packs, and grade-band school kits; track inventory; work with vendors on restocks and delivery timelines.
• Act as the go-to contact for college and university partners, from student organizations and Greek Life to campus administrators, in support of campus activations, Student Rush, and Steelers Student Summit.
• Coordinate Student Rush bidding winners for every home game so winners have their tickets, field passes, and gameday details locked in ahead of time.
• Help plan and execute key events such as the annual Student Summit, campus activations, and community engagement events.
• Find and pitch compelling fan stories for key audience and fan groups.
• Handle research and early planning for new initiatives: vetting vendors and venues, gathering quotes, and digging into best practices for our target audiences.
• Assist other Marketing Tracks during key events and initiatives as needed.

Requirements

• Recent college graduate or current graduate student (must be available 9 AM – 5 PM Monday through Friday with occasional weekends)
• Ability to build rapport and trust with clients
• Positive and enthusiastic attitude
• Effective communicator and problem solver
• Strong organizational and time management skills
• Proactive, motivated, and trustworthy
• Microsoft Office Suite
• Comfortable with hands-on work including assembling and moving kit shipments (ability to lift up to 25 lbs)

Preferred

• Sports experience is a plus, though not required