External Communications Senior Manager

Boston, MA (Hybrid)

$98K/yr – $142K/yrSenior Level10+ years expFull time

Posted 20 hrs ago

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Job Summary

Owns external communications, media relations, crisis response, and executive messaging for BMC Health System, guiding cross‑system initiatives and leading a Communications Specialist to deliver impactful content and reputation management.

  • Leads media strategy and crisis communication efforts
  • Oversees a communications team and cross‑system collaboration

Job Description

Responsibilities

  • Proactively identifies and develops breakthrough opportunities in collaboration with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
  • Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
  • Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
  • Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
  • Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
  • Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
  • Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
  • Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
  • Oversee emergency communications and incident response media relations support for BMC Health System.
  • Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.

Requirements

  • Bachelor\'s degree required, and a minimum of ten years of external communications, media management, and related operational experience.

Preferred

  • Master’s degree preferred.
  • At least five years of strategic planning and management of a team is preferred.
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The Business of HLTH podcast, a HLTH Communications Production, provides an in-depth look at the evolving health sector. We interview investors and innovators, exploring the latest in health tech, longevity and biotech investments, uncovering where capital is moving. Join us for insights into the future of health.

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