Responsibilities

• Support the development and execution of external communications strategies aligned with company objectives, brand positioning, and business priorities
• Build and maintain relationships with national, trade, and local media outlets to secure coverage that supports Brightspeed’s communications priorities and enhances brand visibility
• Develop and execute media relations plans, including support for national placements and localized campaigns that strengthen community engagement
• Monitor the competitive and external landscape to identify public relations opportunities and emerging reputational risks
• Manage day-to-day relationships with public relations agency partners to ensure alignment with company goals, deliverables, and performance expectations
• Partner with internal teams, including Marketing, Sales, Finance, Technology, Human Resources, and other functions, to align public relations initiatives with broader business strategies
• Support executive communications efforts, including development of messaging, press materials, talking points, and other external communications content
• Assist in developing and maintaining crisis communications plans, messaging, and response
• Review and coordinate external speaking engagements involving executives and subject matter experts to ensure message consistency and alignment with company priorities
• Partner with the social media team to align corporate messaging across social channels and support content planning

Requirements

• Bachelor’s degree in Communications, Journalism, Marketing, English, Public Relations, or a related field
• 7+ years of progressive experience in public relations, corporate communications, or related functions
• Experience developing and executing media relations and public relations strategies in a complex organization
• Experience managing agency partners and supporting cross-functional communications initiatives
• Strong data Analysis and data management skills
• Strong knowledge of media relations, public relations strategy, corporate messaging, and reputation management
• Excellent oral and written communication skills, with the ability to communicate effectively with leaders, media representatives, and internal stakeholder
• Proficient using generative AI and related tools to draft, edit, tailor, and accelerate communications across audiences and channels, while ensuring accuracy, confidentiality, brand alignment, and appropriate human review
• Exceptional writing and editing skills for press releases, talking points, executive messaging, and public-facing materials. Working knowledge of Associated Press Style
• Strong strategic and critical thinking skills and ability to align public relations efforts with business priorities

Preferred

• Experience in the telecommunications, internet service provider, cable, or related industry
• Experience supporting executive visibility and spokesperson preparation
• Experience with community relations or local market public relations initiatives
• Familiarity with integrated communications planning across PR, social media, and corporate communications

Benefits

• We offer competitive compensation and comprehensive benefits.
• Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
• Inclusion and belonging are at the center of our grounding belief in Being Real.
• When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.