Responsibilities

• Develop and execute communications strategies and messaging that advance JPMorganChase’s reputation as a leader in technology, innovation, cybersecurity, AI and other technologies. Manage communications support for high-profile technology initiatives, innovation programs, cybersecurity efforts, and strategic partnerships.
• Analyze communications performance, media coverage, stakeholder sentiment, and industry developments to continuously refine strategy and maximize impact. Proactively identify opportunities to elevate the firm’s technology leadership position with media, policymakers, industry influencers, investors, employees, and other key stakeholders.
• Lead integrated communications campaigns across earned media, executive communications, thought leadership, social media, owned channels, speaking opportunities, and industry events. Translate complex technical concepts, products, research, and business initiatives into clear, compelling, and audience-appropriate narratives.
• Serve as a trusted advisor to Senior Technology Executives on messaging, stakeholder engagement, reputation management including social media, and emerging issues. Partner closely with Global Technology leaders, lines of business, public policy, legal, marketing, and communications teams to ensure strategic alignment and execution.
• Oversee proactive and reactive media engagement, including crisis and issues management involving technology, cyber, regulatory, and innovation-related topics.
• Establish clear priorities, operating rhythms, and performance expectations for a team of technology communications professionals. Be an influential member of a high-performing team while fostering a culture of collaboration, innovation, and accountability.

Requirements

• 12+ years of experience in technology communications, public relations, corporate communications, public affairs, or a related field.
• Experience working within a technology company or supporting technology clients through an agency, consulting, or corporate communications role.
• Demonstrated success developing and executing communications strategies around technology, innovation, AI, cybersecurity, cloud, software engineering, infrastructure, or related topics.
• Proven leader of high-profile media relations programs and securing impactful earned media coverage.
• Strong understanding of the technology landscape, including public policy and regulatory circumstances (e.g., related to AI, cybersecurity, privacy, and innovation).
• Experience advising senior executives and technology leadership teams on communications strategy, reputation management, and executive visibility.
• Exceptional storytelling, writing, content development, and presentation skills.
• Ability to successfully navigate complex, matrixed organizations and build alignment across diverse stakeholder groups.
• Experience managing large-scale communications initiatives with significant reputational impact.
• Demonstrated leadership experience with a track record of building and mentoring, high-performing teams.

Preferred

• Experience supporting a Fortune 500 technology organization, financial technology company, large-scale engineering organization, or technology-focused public relations agency.
• Familiarity with the AI, cybersecurity, cloud infrastructure, open-source software, and developer ecosystem; experience engaging with policymakers, industry organizations, think tanks, or government stakeholders on technology issues preferred.
• Track record of garnering earned media and building executive thought leadership platforms for technology leaders.
• Experience managing communications related to emerging technologies, innovation programs, and industry conferences.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.