Responsibilities

• Demonstrate mastery of key brand details with customers regarding RbA products and the sales process. Expertly guide and educate customers through a conversation to determine to what extent we can help them; follow the Lead Management process in obtaining/setting a sales appointment at Event, Retail, Showroom or RSVP locations. Fulfill appointment conversion goals within stated guidelines.(Includes the set-up, teardown of event and retail booth space as needed)
• Support the Event & Retail department independently in various capacities including but not limited to:
• - Researching & confirming events/retail stores for the company to participate in.
• - Set up, track and report on marketing efforts and ensure they are properly entered into RbA CRM
• - Assisting Event & Retail Manager and showroom team with special request, as needed
• - Assist in training with event, retail & showroom staff when requested.

Requirements

• Customer Service Experience preferred
• High School Diploma or equivalent required OR minimum 2 years of experience
• Excellent Verbal and Written Communication skills along with strong interpersonal, organizational and coordination skills.
• Ability to manage multiple projects and/or time dependent activities
• Flexibility, cooperation, customer focus and open to changes in work schedules, processes and team participation.
• Event/Retail Marketing Experience Preferred
• Ability to work independently and be self-motivated to complete projects with little assistance from others
• Must be able to lift 50 pounds
• Valid Driver's License with a clean driving record

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities
• *For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.