Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and chat platforms.
• Assist in the preparation and distribution of internal and external communications materials.
• Maintain accurate records of communications and follow up on outstanding issues.
• Collaborate with team members to develop effective communication strategies and campaigns.
• Support the coordination of events, meetings, and other communications-related activities.
• Monitor and report on feedback and engagement to help improve communication processes.

Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Basic knowledge of communication principles and tools.

Benefits

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients