Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and chat.
• Assist in drafting and sending communications to clients and internal teams.
• Maintain accurate records of communications and client interactions.
• Support the development and distribution of marketing and informational materials.
• Coordinate with different departments to ensure consistent messaging and timely delivery of information.
• Monitor and report on communication trends and client feedback.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, or related field preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service abilities.
• Ability to manage multiple tasks and work under pressure in a fast-paced environment.
• Proficiency with Microsoft Office Suite and communication platforms.
• Detail-oriented with strong organizational skills.