Responsibilities

• Oversee product allocations, replenishment, and preorder tracking
• Monitor daily order reports, troubleshoot fulfillment issues, and ensure timely shipping
• Support packaging initiatives, gifting programs, and licensed product processing
• Prepare reports and provide insights for ecommerce and marketing teams
• Collaborate with warehouses, customer service, and external vendors to resolve operational issues
• Assist in supervising and coordinating tasks across operations team members
• Conduct site audits, support testing, and identify opportunities for process improvement

Requirements

• Bachelor’s degree in business, Marketing, Supply Chain, or related field (or equivalent experience)
• 0–2 years of experience in ecommerce, retail, operations, or administrative support
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Proficiency in Microsoft Excel or Google Sheets
• Familiarity with ecommerce platforms such as Shopify or Magento, or ability to learn quickly
• Strong communication and problem-solving skills with a team-oriented mindset
• Sit for long periods of time
• Advanced organizational skills and communication skills
• Office Environment experience